Sustainable & Social Responsibility

Sustainability and Corporate Social Responsibility

We value the principles of accountability, honesty and integrity in all aspects of our business.

Our policy is to conduct our business in a manner which ensures:

• Fair treatment of all Team members, Customers and Business Partners/Suppliers.
• Ethical business practices throughout our operations and those of our business partners and suppliers.
• We actively assess and manage the environmental impacts of our operation.
• We will continually benchmark and evaluate what we do to improve our CSR performance.
• Managing our business with complete integrity.
• Commitment to full legal compliance in all that we do.
• Transparency of our business policies and practices.
• High standards in all matters relating to health, safety and the environment.
• A fulfilling and rewarding work environment, offering development and training opportunities for all our team members.

We are committed to ensuring that we actively make smart decisions to ensure we limit our impact on the environment as best we can by continuing to:

• Source our products responsibly.
• Buying as much as possible eco-friendly products.
• Ensuring that our products are at all times ethically made and sourced.
• Supporting wherever possible only local, UK, and British producers and manufacturers working only with carefully limited selected partners selling international products/dealing with international suppliers or manufacturers.
• All our partners and third party suppliers are handpicked and vetted.
• If it is not natural, it does not have a place in Wild & Rust.
• Wherever possible working with our partners and suppliers to only using sustainable, recyclable and bio-degradable packaging and delivery materials.
• Where possible, we shall use recycled or environmentally friendly paper in our standard business operation.

We recognise that the involvement of our team members and customers is key to the future success of the business and we are committed to open communication on all matters affecting them. We are also committed to best practice in delivering the very highest of standards regarding service delivered to our customer, employment matters, recognising the role this plays in attracting and retaining talented team members and customers alike.

To succeed in delivering the best possible service everyone at Wild & Rust is trusted and empowered to share the responsibility of representing the business on the frontline looking after our customers which is a great testament to the importance and value Wild & Rust places on people and team work. We all always work together to support each other whilst carrying out daily duties and responsibilities. We always go the extra mile.

We understand that CSR is simply about doing the right thing. We recognise that CSR is fundamental in the way we do business. We believe that in order to be successful, we must work to the highest standards of professionalism and adopt values and beliefs which allow us to reach high levels of performance whilst maintaining honesty, integrity and professionalism in all of our business activities. Our business is driven by shared beliefs and values which ensure the commitment of all those involved to everything we do. Professionalism, high ethical standards, accountability, respecting the law, being people driven, encouraging community involvement and striving for excellence in everything we do are the key principles on which our day-to-day business practice is based. We strive to achieve excellence in everything we do, providing a range of products and services that both meet customer needs and are sustainable. Through professionalism, high moral standards, teamwork and best possible internal and external relationships, we aim at providing flawless and excellent service levels to all customers and business partners. We believe that absolute customer satisfaction with our products and shopping experience as well as the way in which we buy, source, sell and fulfill our proposition along with the partnerships be build along the way, is the key to long term and sustainable long-lasting success of Wild & Rust.